Approach

We turn ideas into successful businesses that touch customers’ hearts.

Connect with B&T lab’s expanded services and capabilities that’ll help you define your vision for the future and make it happen.

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You know your business like nobody else. We can help by bringing an outside-in perspective, our cross-sector experience, robust toolkit of strategy, design and marketing methods.

Our goal isn’t to simply deliver you a finished product, but also to teach you how to work with it by handing over all of our outputs and tools that we used to create them. And naturally, we’d love to show you how to operate all of it.

Pump your business with new ideas

We research market opportunities, spot trends & people’s needs to create strategies and business models that ensure sustainable growth.

If you need to…
We do...
And you get...
Find new sources of revenue for your business

Find new sources of revenue for your business

Innovation sprints and workshops

Innovation sprints and workshops

Growth or protection of your revenue

Growth or protection of your revenue

Make a business case for innovation investment

Make a business case for innovation investment

Growth strategy and business design

Growth strategy and business design

New or refreshed brand relevant to the market

New or refreshed brand relevant to the market

Improve returns from your innovation investments

Improve returns from your innovation investments

Product and service innovation

Product and service innovation

Better returns on your innovation investments

Better returns on your innovation investments

Bring solutions that people love

We design experiences that bring business results, beat competitors and deeply engage customers with your products and services.

If you need to…
We do...
And you get...
Build a market leading experiences

Build a market leading experiences

Customer research and insights

Customer research and insights

Higher customer satisfaction

Higher customer satisfaction

Become more customer-oriented

Become more customer-oriented

Product and service strategy

Product and service strategy

Lower service costs

Lower service costs

Streamline operations without losing quality

Streamline operations without losing quality

Product and service design and development

Product and service design and development

Improved customer retention and loyalty

Improved customer retention and loyalty

Connect with your audience

We combine deep knowledge of audiences and behavioral economics to activate customers and deepen relationship with them.

If you need to…
We do...
And you get...
Drive more growth from the offerings

Drive more growth from the offerings

Proposition design

Proposition design

Effective customer acquisition

Effective customer acquisition

Make sense from your proposition

Make sense from your proposition

Product launch strategy and execution

Product launch strategy and execution

Constant market growth

Constant market growth

Be sure your new product launch is successful

Be sure your new product launch is successful

Refreshing of your brand identity

Refreshing of your brand identity

Brand awareness and consideration

Brand awareness and consideration