Approach
We turn ideas into successful businesses that touch customers’ hearts.
Connect with B&T lab’s expanded services and capabilities that’ll help you define your vision for the future and make it happen.

You know your business like nobody else. We can help by bringing an outside-in perspective, our cross-sector experience, robust toolkit of strategy, design and marketing methods.
Our goal isn’t to simply deliver you a finished product, but also to teach you how to work with it by handing over all of our outputs and tools that we used to create them. And naturally, we’d love to show you how to operate all of it.
Pump your business with new ideas
We research market opportunities, spot trends & people’s needs to create strategies and business models that ensure sustainable growth.
Find new sources of revenue for your business
Innovation sprints and workshops
Growth or protection of your revenue
Make a business case for innovation investment
Growth strategy and business design
New or refreshed brand relevant to the market
Improve returns from your innovation investments
Product and service innovation
Better returns on your innovation investments
Bring solutions that people love
We design experiences that bring business results, beat competitors and deeply engage customers with your products and services.
Build a market leading experiences
Customer research and insights
Higher customer satisfaction
Become more customer-oriented
Product and service strategy
Lower service costs
Streamline operations without losing quality
Product and service design and development
Improved customer retention and loyalty
Connect with your audience
We combine deep knowledge of audiences and behavioral economics to activate customers and deepen relationship with them.
Drive more growth from the offerings
Proposition design
Effective customer acquisition
Make sense from your proposition
Product launch strategy and execution
Constant market growth
Be sure your new product launch is successful
Refreshing of your brand identity
Brand awareness and consideration